Personal Security
A healthy, secure financial life is important to you and your Hometown Community Bankers!
At Morton Community Bank, we are committed to educating you, our customers, and providing you an extra layer of protection to your accounts. Below are some practical tools and tips on how to prevent fraud and safeguard yourself.
Feel confident and secure.
- Stay calm and don't rush into decisions.
- Beware of emotional manipulation.
- Use strong passwords, do not share them, and update frequently.
- Do not allow internet browsers to remember your MCB password.
- Know we will never ask for your online password on a form, by phone, or email.
- Ignore unsolicited calls, emails, texts, or social media messages.
- Watch carefully the links you click on and the attachments you open.
- Never send money to someone you haven't spoken to in person or verified their identity.
- Report suspicious activity about any attempted scams.
Stay vigilant and protect against malicious individuals. Watch for red flags that could signal a scam:
- Check amount is significantly higher than expected or unexpected checks arrive.
- Pressure to act quickly and keep a secret.
- Communication is riddled with errors or inconsistencies.
- Payment is requested in the form of gift card, or you're requested to use Crypto ATM.
- Impersonating family members or authorities.
Providing you a private and secure banking environment.
- Monitor your bank accounts on a daily basis. If you notice suspicious transactions or believe your account has been compromised, contact us immediately.
- Set up Online and Mobile Banking alerts to notify you of activity.
- Always sign off and log out of Online and Mobile Banking.
Act quickly... Strong processes are in place.
Lost or Stolen Debit, Credit or ATM Card
If you suspect your card or PIN has been compromised, please contact us immediately at 888-418-5585
After business hours using our 24-hour Customer Service.
Debit or ATM cards: 1-800-472-3272
Credit Cards: 1-800-876-9119
Think you've fallen for a scam? We can guide you on what to do next. Contact us!
- CISA Cybersecurity Awareness Program | CISA
- ReportFraud.ftc.gov
- Scams and Safety — FBI
- Our Online Video Library
Romance Scams
If you're looking to meet that special someone online via a dating app or social network, proceed with huge caution.
Learn MoreCaller ID Spoofing
Don’t fall for the tricks! Caller ID Spoofing is dangerous, and we know how to protect you.
Tech Support Scams
These scams are escalating dramatically! By knowing the signs, you can protect yourself.
Learn MorePhishing Scams
On the surface, phishing scams can look authentic, but it could be fraud. Beware and protect your identity and assets.
Learn MoreFraud Prevention
It's time to stop fraud! We have a list of the common scams and steps to living securely.
Learn More