Switching to Hometown Community Banking is Simple We have partnered with ClickSwitch to provide a quick and secure way to switch all of your direct deposits, recurring payments and subscriptions from existing financial institutions to your new or existing Hometown Community Banks personal checking account.
Just enter your account information and let ClickSwitch do the rest, including:
ClickSwitch is accessible under the Services menu in Online Banking and our Mobile Banking App.
After the initial setup, you can then log back in the same way in Online or Mobile Banking at any time to switch your other recurring payments.
You’ll need to gather all of your automatic payment and direct deposit information to get your switches started. A previous statement is a great source of information for the automatic payments and direct deposits tied to an account.
Submitting a switch typically takes less than 90 seconds.
Switches are processed and sent out within 24 hours of the switch being submitted.
Once a company receives the form, automatic payment and direct deposit switches typically take 5-15 business days. Since the timeframe depends on the company receiving the switch request, it’s always a good idea to review your switch status page for the most current information regarding each switch and to continue monitoring your accounts.
We display the status for each automatic payment or direct deposit on the home screen under the button titled “View Existing Switches”. If a switch shows a “Completed”, there’s no need to contact the biller or depositor. For switches that are marked as “Mailed” for more than 15 business days, you may want to contact the biller or depositor to confirm the status and see if the company needs additional information.
Companies require specific information to ensure your identity and to update the account information in their system.
The easiest way to check the status of a switch is to look at the “Status” column of your ClickSwitch account. Switches that have been completed and confirmed by your biller or depositor will display a “Completed” status. Switches that are still in process will display a “Mailed” status. For switches that have a mailed status for 15 days or more, we recommend contacting the company to confirm the switch is completed or to check your account.
Your Security, Our Top Priority ClickSwitch uses the latest in online encryption protection to gather and store your switch information. Additionally, their facilities adhere to the highest industry standards with regard to the security of your personal information.
Data and message charges from your carrier may apply.
ClickSwitch